Terms & Conditions
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Ordering with us
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
When your request has been processed we’ll notify you of receipt of your order and you’ll be able to check if all the details are correct. When your order is ready and has been posted we'll let you know via email.
It’s useful to have a contact telephone number so that we can quickly reach you if we need to discuss your order. Some couriers also require customer’s telephone numbers.
Payment
Payment for all orders is at point of sale and not at point of despatch. Payment is made using our online payment facility and you can pay by credit / debit card, or PayPal.
The total cost of your order is the price of the products ordered with UK plus a delivery charge for orders under £45.00
By entering card details onto our system, you confirm that the credit or debit card being used is yours. All credit / debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
To be eligible to purchase products on this website you must be over 18 years of age, stipulate a delivery address and possess a valid credit or debit card. We reserve the right to reject any offer of purchase by anyone at any time.
Delivery
We aim to deliver within 5 - 7 working days. Longer delivery periods apply for custom made orders
If you need something by a given date and are unable to communicate this via our site please do contact us via email or telephone and we will do our best to help you.
Product Descriptions
Each product purchased is sold subject to its Product Description, but please do remember that handmade craft is not mass-produced and therefore slight variables in design and colour and size are always likely. Each item is unique and there will be differences between any 2 items of the same product category.
Contact
You can contact us with your queries in relation to these Terms & Conditions or for any other reason by post, email or by phone.
Please email us at info@soladesigns.co.uk or call us on 07555 138049
Sola Designs, 8 Gregory Close, Colwyn Bay, LL297NE, UK